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Having trouble logging into your BoyzWeekend account?
This can come down to a number of things, but we have a few quick steps which fix nearly all the issues that we've come across:
- Close your browser down completely and restart it. You should close all the running windows - check none are minimised.
- Delete your browser's history, temporary files and cache. To do this:
In Internet Explorer: Under the Tools menu, select Internet Options..., and press both the Clear History and Delete Files... buttons.
In Firefox: Under the Tools menu, select Clear Private Data..., and press Clear Private Data Now, making sure that browsing history, cache and authenticated sessions are selected.
- Restart your computer.
If your account still isn't working correctly, or you feel part of BoyzWeekend is not working correctly, please contact us.
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